Error: Invalid administrator login attempt. But credentials are correct

[Pietro]

Hello,

 

I am receiving this error message when trying to log into then administrator panel of a fresh install of CLICSHOPPING

 

Error: Invalid administrator login attempt.

 

But credentials are correct

 

I have tried to request new password but then that password doesn't work

 

I have tried to remove and re-install and on a different domain

 

Feel free to try http://www.noranet.ca/marketplace/ClicShoppingAdmin/login.php?action=process

 

UN admin PWD TechOne00$$

 

Thanks for any help

 

Pietro

[Patrick]

Hello,

 

The login must be an email : I think that's why you have a problem. Try to reinstall it with an email or change inside you db : administrator

Edited April 27, 2023 by Patrick

[Pietro]

Thank-You Patrick that worked.

 

I installed using SOFTACULOUS which makes admin the default username. After your reply, I remembered seeing an email when I went to the CLICSHOPPING demo.

 

Pietro

[Punit]

Hi,

 

I am from Softaculous. We have asked Admin Email and Password as admin credential while install. You can Login through Admin Email and Password. If you still face issue you can open support ticket with us here : https://softaculous.deskuss.com/open.php

 

We will be happy to help you.

 

[Ricardo G.]

No logro que funcione, cambié las claves y probé con otro correo, pero simplemente no funciona. Así no sirve. Acabo hoy de instalarlo y ya estoy decepcionado, solucionenlo.

[ClicShopping]

Hello Ricardo,

Please contact the softcaculous support if you need help or you can try with a manual install.
Note : this forum is only in english. Please , write in other language could be difficult for some people to understand the problem or to resolve a problem. Thank you.